itelligence announced it had won two 2012 SAP® Pinnacle awards in the categories of “IT Outsourcing and Cloud Services Provider” and “SAP PartnerEdge Global Volume Reselling Partner of the Year.” SAP Pinnacle awards are presented annually to the top SAP partners that have excelled in developing and growing their partnership and driving customer success. Winners were selected based on over 150 nominations in 22 categories received from partners and SAP employees. Oliver Schreiber, Global head of itelligence Outsourcing business, commented: “We are very proud getting this recognition of our ongoing efforts from our most important partner SAP. This proves our strength in delivering top quality services in our data centers by combining high flexibility and scalability of cloud computing technologies with our customer centric approach and high quality of security and availability.”
In: itelli-vision · Tagged with: 25-Year Anniversary
You may be thinking that of all the calendar days out there –and there are a lot –today’s Get to Know Your Customer Day falls far behind that of National Ice Cream Day (July 20th) or National Walk on Stilts Day (July 27th), but we at itelligence would wholeheartedly disagree. After all, who are your customers but those people and organizations that ultimately keep your company afloat?
At itelligence we strive to first understand the wants and needs of our customers before we implement a personalized solution. We look at the big picture but also want to dive in and understand the smaller effects of each change, with the goal of presenting and ultimately implementing a solution that is best for our customer.
So on this day, which is shared with National Peach Ice Cream Day and National Yellow Pig Day, we challenge you, as we continually challenge ourselves, to get to know your customers.
In: itelligence, Inc. · Tagged with: Get to Know Your Customer Day, itelligence, itelligence team, Quality Customer Service, We love our Customers
Are your customer solutions optimized for your industry? We understand better than anyone the difficulties that manufacturers face – tailoring customer solutions that are developed quickly and produced cost-effectively, standardizing products and processes at the same time, etc. – and we want to help!
On Tuesday, July 22 (next week), Sean Molloy, Industry Solution Principal, will share his expertise with you on how to optimize SAP ERP solutions for the manufacturing industry. During this webcast, you’ll learn how to:
- Develop customer-specific solutions while standardizing products
- Leverage specific tools at sale order entry that allow determination of capacity and materials at point of order
- Ensure promising production line time at entry point
- And more!
You can learn more about this webcast and register here.
We hope you’ll join us on the 22nd!
In: Marketing, itelligence, Inc. · Tagged with: Customer Solutions, ERP, Industry Solutions, Manufacturing, SAP, SAP ERP, SAP for manufacturing, supply chain
25th Anniversary Blog Series: itelligence Achieves Partner Center of Expertise Certification from SAP (2011)
itelligence announced it had achieved Partner Center of Expertise certification from SAP AG. Following an extensive audit of its service and support organization, itelligence was verified as offering support to its customers in accordance with SAP’s current technical and organizational standards. The Partner Center of Expertise certification is a support center certification offered by the SAP Active Global Support organization, supported by SAP’s Partner Services Delivery team. It covers a channel partner’s entire support center, including support staff, support processes and infrastructure. Certification validates that a channel partner’s support organization fulfills the minimum requirements needed to provide high-quality support services to its customers for SAP® Business All-in-One and SAP BusinessObjects™ solutions. The certification will become mandatory for all partners selling, providing and delivering compliant customer support processes.